When will my order ship?

We will ship your order in 1-3 business days.  For custom orders that require embroidery, please allow 5-7 business days.  Once shipped, your order will arrive at the approximate time you selected at checkout. 

HOW DO I CLEAN MY ESSENTIAL OIL STORAGE BAG?

Spot clean your bags with a mild detergent. Allow to air dry and use an iron to steam any wrinkles. 

HOW DO I CARE FOR MY WRISTLET?

Wristlet+ Care: We do not treat our materials with chemical protectants. Light Colored Matte Finish Vegan Leather Wristlet+ Colors (ex. Taupe, Blush, Grey, Ivory) should not be worn with dark denim or dark colored unwashed clothing as dyes may stain the exterior. We have tested purse protectant sprays (such as Apple Brand Garde Rain & Stain Water Repellent) with our exteriors and they do not discolor the vegan leather. If you choose to use a chemical protectant, please read manufacturer directions carefully before applying. Do not use chemical protectants on Glossy Metallic Finishes (i.e. Rose Gold) or the Cotton Exterior portion of the Wristlet+ (if applicable).

If you do find the need to clean the exterior of your bag, we have tested the following methods with no damage to the integrity of the material: wipe using a damp cloth with mild detergent or Young Living Thieves cleaner then wipe dry; use a wet magic eraser for heavier cleaning.

Cloth Interior Wristlet Care: avoid getting faux leather wet and allow wristlet to dry upside-down to avoid moisture settling into the vegan leather. Any denim wristlet should be washed in the same fashion to avoid the denim bleeding. All denim used is new and unwashed. 

OTHER HELP

RETURNS AND EXCHANGES

We do not accept returns on digital items.

We do accept returns or exchanges within 7 days of your order being received as long as the item is unused.  The customer is responsible for shipping. Refunds will be issued once we receive the product.  If there is a defect with your bag please let us know, We'll fix it! 
Special Care in returning items:

Journals: Journals must be returned in a bubble mailer or box to insure it is returned in the condition it was received.

HOW DO I CLEAN MY STORAGE BAG?

Spot clean your bags with a mild detergent. Allow to air dry and use an iron to steam any wrinkles. 

HOW DO I CARE FOR MY WRISTLET?

Wristlet+ Care: We do not treat our materials with chemical protectants. Light Colored Matte Finish Vegan Leather Wristlet+ Colors (ex. Taupe, Blush, Grey, Ivory) should not be worn with dark denim or dark colored unwashed clothing as dyes may stain the exterior. We have tested purse protectant sprays (such as Apple Brand Garde Rain & Stain Water Repellent) with our exteriors and they do not discolor the vegan leather. If you choose to use a chemical protectant, please read manufacturer directions carefully before applying. Do not use chemical protectants on glossy metallic finishes (i.e. rose gold) or the cotton exterior portion of the Wristlet+ (if applicable).

If you do find the need to clean the exterior of your bag, we have tested the following methods with no damage to the integrity of the material: wipe using a damp cloth with mild detergent or Young Living Thieves cleaner then wipe dry; use a wet magic eraser for heavier cleaning.

Cloth Interior Wristlet Care: avoid getting faux leather wet and allow wristlet to dry upside-down to avoid moisture settling into the vegan leather. Any denim wristlet should be washed in the same fashion to avoid the denim bleeding. All denim used is new and unwashed.